In 1895, four sisters founded one of Paris’s most celebrated couture houses — only to close their doors in 1937, unable to adapt to a world that had moved on. In this episode, Non-Executive Director Susana Quintás uses the story of the Callot Soeurs to explore a timeless challenge: why do even the most excellent, values-driven family businesses struggle to transform?
Drawing on data from PwC and Roland Berger, Susana examines the succession planning gap (only 21% of family firms have a formal plan), the governance deficit (barely 36% have external board members), and the emotional barriers that make generational transition so hard — and so critical.
A sharp, honest, and ultimately hopeful reflection for board directors, family business owners, and anyone thinking seriously about legacy and renewal.
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